Social Media Monitoring
How to revolutionise your business by listening, researching and measuring.
Everybody is talking about it, however, most people don’t have a clue what to do with it. So why not call us to discuss the new SMM dashboard from Updatum that allows you to;
- Listen – to your reputation and avoid brand damage
- Measure – the value of user generated social media content
- Research – in conversations about your brand and your industry
- Participate – in conversations about your brand and your industry
Listen
- Keep up with your reputation and avoid brand damage
- Eves-drop on your competitors and know what their customers think
- Understand your customers better and find new business opportunities
Measure
- Measure the effectiveness of marketing activities and report them to your boss
- Measure the effectiveness of your competition’s marketing activities and learn from success stories
- Track purchase intent, emotional context, share of voice and many other key performance metrics
Research
- Identify important influencers and sites
- Learn about effects of pricing, packaging and campaigns
- Understand your competition, industry and trends
Participate
- Take part in conversation with your audience about your brand and your industry
- Intervene with your competitors’ customer satisfaction issues
- Amplify positive content to maximize the effects
The Updatum SMM dashboard will give you an overview of what, where, when and who is talking about you from over 100 million sources; blogs, discussion groups, news, Twitter, YouTube, Flickr, Technorati Facebook and much more!
Part of the Updatum SMM package also includes a monthly qualitative reports with insights made by social media analysts.
